Refund Policy



RETURN AND REFUND POLICY


Last updated: January 08, 2022


If, for any reason, You are not completely satisfied with any services you purchased We invite You to review our policy on refunds and returns. 


The following terms are applicable for any services that You purchased with Us.


Interpretation and Definitions



Interpretation


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


Definitions


For the purposes of this Refund Policy:


Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to OurTube.


Services refer to the services offered for sale on this platform.


Orders mean a request by You to purchase Services from Us.


Service refers to the Website platform.


Website refers to OurTube, accessible from https://ourtube.co.uk


You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.


Your Order Cancellation Rights


You are entitled to cancel Your Upgrade of Service within 3 days to be eligible for a full refund, without giving any reason for doing so.


In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:


By visiting this page on our website: support.ourtube.co.uk


We will reimburse You no later than 3 days from the day on which We receive the request for cancelation. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.


If you upgraded via paypal then you can cancel the recurring payment at any time via your paypal account.


Conditions for Refund


To be eligible for a full refund, please make sure that:


The Service was purchased in the last 3 days


Contact Us


If you have any questions about our Refund Policy, please contact us:


By visiting this page on our website: support.ourtube.co.uk